September 25th 2011
Restaurant Operations Eating out is an experience with two faces and two sets of people. There is the emotional face and the restaurant operations side and there are the diners and the restauranteur. Diners are people first and wallets second. They respond emotionally to a restaurant where they are respected, listened to and spoken to [...]
July 6th 2010
As I was riding around Newport Beach, CA on the 4th of July I came across some interesting restaurant and bar promotions. This was a huge day for all the local restaurants, there were consistent lines winding out the doors. I realized restaurant promotion can be fun and surprising at the same time. Here [...]
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